{"id":121186,"date":"2026-04-21T17:49:08","date_gmt":"2026-04-21T15:49:08","guid":{"rendered":"https:\/\/usa.santacole.com\/?page_id=121186"},"modified":"2026-09-13T20:55:31","modified_gmt":"2026-09-13T18:55:31","slug":"claims","status":"publish","type":"page","link":"https:\/\/usa.santacole.com\/en\/claims\/","title":{"rendered":"Claims"},"content":{"rendered":"\n<section class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-57430a9a wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--sm);padding-right:var(--wp--preset--spacing--md);padding-left:var(--wp--preset--spacing--md)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-411c4ead wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f121190-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"121190\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/121186#wpcf7-f121190-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"121190\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f121190-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"form-fields flex flex-col gap-4\">\n\t\t<!-- Account type (radio buttons) -->\n  \n\t\t<!-- Name and Lastname -->\n\t\t<div class=\"grid grid-cols-1 lg:grid-cols-2 gap-4\">  \n\t\t\t\t<div class=\"input-group flex flex-col gap-2\">\n\t\t\t\t\t\t<label class=\"text-sc-color-foreground\">First Name *<\/label>\n\t\t\t\t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"form-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"form-name\" \/><\/span>\n\t\t\t\t<\/div>\n \n    \t\t<div class=\"input-group flex flex-col gap-2\">\n\t\t\t\t\t\t<label>Last Name *<\/label>\n      \t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"form-last-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"lastname\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"form-last-name\" \/><\/span>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t<!-- Email and Company -->\n\t\t<div class=\"grid grid-cols-1 lg:grid-cols-2 gap-4\">  \n\t\t\t\t<div class=\"input-group flex flex-col gap-2\">\n\t\t\t\t\t\t<label>Email *<\/label>\n\t\t\t\t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"form-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"form-email\" \/><\/span>\n\t\t\t\t<\/div>\n \n    \t\t<div class=\"input-group flex flex-col gap-2\">\n\t\t\t\t\t\t<label>Company Name<\/label>\n      \t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"form-company-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"lastname\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"form-company-name\" \/><\/span>\n\t\t\t\t<\/div>\n\t\t<\/div>\n \n  \t<!-- Phone number and country -->\n\t\t<div class=\"grid grid-cols-2 gap-4\">  \n\t\t\t\t<div class=\"input-group flex flex-col gap-2\">\n\t\t\t\t\t\t<label>Invoice Number *<\/label>\n      \t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"form-invoice-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"SCN-FVXX-XXXXX\" value=\"\" type=\"text\" name=\"form-invoice-number\" \/><\/span>\n\t\t\t\t<\/div>\n \n    \t\t<div class=\"input-group country flex flex-col gap-2\">\n\t\t\t\t\t\t<label>Country *<\/label>\n      \t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"form-country\"><select class=\"wpcf7-form-control wpcf7-select w-full select2\" aria-invalid=\"false\" name=\"form-country\"><option value=\"US\">United States (US)<\/option><option value=\"AF\">Afghanistan<\/option><option value=\"AL\">Albania<\/option><option value=\"DZ\">Algeria<\/option><option value=\"AS\">American Samoa<\/option><option value=\"AD\">Andorra<\/option><option value=\"AO\">Angola<\/option><option value=\"AI\">Anguilla<\/option><option value=\"AQ\">Antarctica<\/option><option value=\"AG\">Antigua and Barbuda<\/option><option value=\"AR\">Argentina<\/option><option value=\"AM\">Armenia<\/option><option value=\"AW\">Aruba<\/option><option value=\"AU\">Australia<\/option><option value=\"AT\">Austria<\/option><option value=\"AZ\">Azerbaijan<\/option><option value=\"BS\">Bahamas<\/option><option value=\"BH\">Bahrain<\/option><option value=\"BD\">Bangladesh<\/option><option value=\"BB\">Barbados<\/option><option value=\"BY\">Belarus<\/option><option value=\"PW\">Belau<\/option><option value=\"BE\">Belgium<\/option><option value=\"BZ\">Belize<\/option><option value=\"BJ\">Benin<\/option><option value=\"BM\">Bermuda<\/option><option value=\"BT\">Bhutan<\/option><option value=\"BO\">Bolivia<\/option><option value=\"BQ\">Bonaire, Saint Eustatius and Saba<\/option><option value=\"BA\">Bosnia and Herzegovina<\/option><option value=\"BW\">Botswana<\/option><option value=\"BV\">Bouvet Island<\/option><option value=\"BR\">Brazil<\/option><option value=\"IO\">British Indian Ocean Territory<\/option><option value=\"BN\">Brunei<\/option><option value=\"BG\">Bulgaria<\/option><option value=\"BF\">Burkina Faso<\/option><option value=\"BI\">Burundi<\/option><option value=\"KH\">Cambodia<\/option><option value=\"CM\">Cameroon<\/option><option value=\"CA\">Canada<\/option><option value=\"CV\">Cape Verde<\/option><option value=\"KY\">Cayman Islands<\/option><option value=\"CF\">Central African Republic<\/option><option value=\"TD\">Chad<\/option><option value=\"CL\">Chile<\/option><option value=\"CN\">China<\/option><option value=\"CX\">Christmas Island<\/option><option value=\"CC\">Cocos (Keeling) Islands<\/option><option value=\"CO\">Colombia<\/option><option value=\"KM\">Comoros<\/option><option value=\"CG\">Congo (Brazzaville)<\/option><option value=\"CD\">Congo (Kinshasa)<\/option><option value=\"CK\">Cook Islands<\/option><option value=\"CR\">Costa Rica<\/option><option value=\"HR\">Croatia<\/option><option value=\"CU\">Cuba<\/option><option value=\"CW\">Cura&ccedil;ao<\/option><option value=\"CY\">Cyprus<\/option><option value=\"CZ\">Czech Republic<\/option><option value=\"DK\">Denmark<\/option><option value=\"DJ\">Djibouti<\/option><option value=\"DM\">Dominica<\/option><option value=\"DO\">Dominican Republic<\/option><option value=\"EC\">Ecuador<\/option><option value=\"EG\">Egypt<\/option><option value=\"SV\">El Salvador<\/option><option value=\"GQ\">Equatorial Guinea<\/option><option value=\"ER\">Eritrea<\/option><option value=\"EE\">Estonia<\/option><option value=\"SZ\">Eswatini<\/option><option value=\"ET\">Ethiopia<\/option><option value=\"FK\">Falkland Islands<\/option><option value=\"FO\">Faroe Islands<\/option><option value=\"FJ\">Fiji<\/option><option value=\"FI\">Finland<\/option><option value=\"FR\">France<\/option><option value=\"GF\">French Guiana<\/option><option value=\"PF\">French Polynesia<\/option><option value=\"TF\">French Southern Territories<\/option><option value=\"GA\">Gabon<\/option><option value=\"GM\">Gambia<\/option><option value=\"GE\">Georgia<\/option><option value=\"DE\">Germany<\/option><option value=\"GH\">Ghana<\/option><option value=\"GI\">Gibraltar<\/option><option value=\"GR\">Greece<\/option><option value=\"GL\">Greenland<\/option><option value=\"GD\">Grenada<\/option><option value=\"GP\">Guadeloupe<\/option><option value=\"GU\">Guam<\/option><option value=\"GT\">Guatemala<\/option><option value=\"GG\">Guernsey<\/option><option value=\"GN\">Guinea<\/option><option value=\"GW\">Guinea-Bissau<\/option><option value=\"GY\">Guyana<\/option><option value=\"HT\">Haiti<\/option><option value=\"HM\">Heard Island and McDonald Islands<\/option><option value=\"HN\">Honduras<\/option><option value=\"HK\">Hong Kong<\/option><option value=\"HU\">Hungary<\/option><option value=\"IS\">Iceland<\/option><option value=\"IN\">India<\/option><option value=\"ID\">Indonesia<\/option><option value=\"IR\">Iran<\/option><option value=\"IQ\">Iraq<\/option><option value=\"IE\">Ireland<\/option><option value=\"IM\">Isle of Man<\/option><option value=\"IL\">Israel<\/option><option value=\"IT\">Italy<\/option><option value=\"CI\">Ivory Coast<\/option><option value=\"JM\">Jamaica<\/option><option value=\"JP\">Japan<\/option><option value=\"JE\">Jersey<\/option><option value=\"JO\">Jordan<\/option><option value=\"KZ\">Kazakhstan<\/option><option value=\"KE\">Kenya<\/option><option value=\"KI\">Kiribati<\/option><option value=\"XK\">Kosovo<\/option><option value=\"KW\">Kuwait<\/option><option value=\"KG\">Kyrgyzstan<\/option><option value=\"LA\">Laos<\/option><option value=\"LV\">Latvia<\/option><option value=\"LB\">Lebanon<\/option><option value=\"LS\">Lesotho<\/option><option value=\"LR\">Liberia<\/option><option value=\"LY\">Libya<\/option><option value=\"LI\">Liechtenstein<\/option><option value=\"LT\">Lithuania<\/option><option value=\"LU\">Luxembourg<\/option><option value=\"MO\">Macao<\/option><option value=\"MG\">Madagascar<\/option><option value=\"MW\">Malawi<\/option><option value=\"MY\">Malaysia<\/option><option value=\"MV\">Maldives<\/option><option value=\"ML\">Mali<\/option><option value=\"MT\">Malta<\/option><option value=\"MH\">Marshall Islands<\/option><option value=\"MQ\">Martinique<\/option><option value=\"MR\">Mauritania<\/option><option value=\"MU\">Mauritius<\/option><option value=\"YT\">Mayotte<\/option><option value=\"MX\">Mexico<\/option><option value=\"FM\">Micronesia<\/option><option value=\"MD\">Moldova<\/option><option value=\"MC\">Monaco<\/option><option value=\"MN\">Mongolia<\/option><option value=\"ME\">Montenegro<\/option><option value=\"MS\">Montserrat<\/option><option value=\"MA\">Morocco<\/option><option value=\"MZ\">Mozambique<\/option><option value=\"MM\">Myanmar<\/option><option value=\"NA\">Namibia<\/option><option value=\"NR\">Nauru<\/option><option value=\"NP\">Nepal<\/option><option value=\"NL\">Netherlands<\/option><option value=\"NC\">New Caledonia<\/option><option value=\"NZ\">New Zealand<\/option><option value=\"NI\">Nicaragua<\/option><option value=\"NE\">Niger<\/option><option value=\"NG\">Nigeria<\/option><option value=\"NU\">Niue<\/option><option value=\"NF\">Norfolk Island<\/option><option value=\"KP\">North Korea<\/option><option value=\"MK\">North Macedonia<\/option><option value=\"MP\">Northern Mariana Islands<\/option><option value=\"NO\">Norway<\/option><option value=\"OM\">Oman<\/option><option value=\"PK\">Pakistan<\/option><option value=\"PS\">Palestinian Territory<\/option><option value=\"PA\">Panama<\/option><option value=\"PG\">Papua New Guinea<\/option><option value=\"PY\">Paraguay<\/option><option value=\"PE\">Peru<\/option><option value=\"PH\">Philippines<\/option><option value=\"PN\">Pitcairn<\/option><option value=\"PL\">Poland<\/option><option value=\"PT\">Portugal<\/option><option value=\"PR\">Puerto Rico<\/option><option value=\"QA\">Qatar<\/option><option value=\"RE\">Reunion<\/option><option value=\"RO\">Romania<\/option><option value=\"RU\">Russia<\/option><option value=\"RW\">Rwanda<\/option><option value=\"ST\">S&atilde;o Tom&eacute; and Pr&iacute;ncipe<\/option><option value=\"BL\">Saint Barth&eacute;lemy<\/option><option value=\"SH\">Saint Helena<\/option><option value=\"KN\">Saint Kitts and Nevis<\/option><option value=\"LC\">Saint Lucia<\/option><option value=\"SX\">Saint Martin (Dutch part)<\/option><option value=\"MF\">Saint Martin (French part)<\/option><option value=\"PM\">Saint Pierre and Miquelon<\/option><option value=\"VC\">Saint Vincent and the Grenadines<\/option><option value=\"WS\">Samoa<\/option><option value=\"SM\">San Marino<\/option><option value=\"SA\">Saudi Arabia<\/option><option value=\"SN\">Senegal<\/option><option value=\"RS\">Serbia<\/option><option value=\"SC\">Seychelles<\/option><option value=\"SL\">Sierra Leone<\/option><option value=\"SG\">Singapore<\/option><option value=\"SK\">Slovakia<\/option><option value=\"SI\">Slovenia<\/option><option value=\"SB\">Solomon Islands<\/option><option value=\"SO\">Somalia<\/option><option value=\"ZA\">South Africa<\/option><option value=\"GS\">South Georgia\/Sandwich Islands<\/option><option value=\"KR\">South Korea<\/option><option value=\"SS\">South Sudan<\/option><option value=\"ES\">Spain<\/option><option value=\"LK\">Sri Lanka<\/option><option value=\"SD\">Sudan<\/option><option value=\"SR\">Suriname<\/option><option value=\"SJ\">Svalbard and Jan Mayen<\/option><option value=\"SE\">Sweden<\/option><option value=\"CH\">Switzerland<\/option><option value=\"SY\">Syria<\/option><option value=\"TW\">Taiwan<\/option><option value=\"TJ\">Tajikistan<\/option><option value=\"TZ\">Tanzania<\/option><option value=\"TH\">Thailand<\/option><option value=\"TL\">Timor-Leste<\/option><option value=\"TG\">Togo<\/option><option value=\"TK\">Tokelau<\/option><option value=\"TO\">Tonga<\/option><option value=\"TT\">Trinidad and Tobago<\/option><option value=\"TN\">Tunisia<\/option><option value=\"TM\">Turkmenistan<\/option><option value=\"TC\">Turks and Caicos Islands<\/option><option value=\"TV\">Tuvalu<\/option><option value=\"TR\">T\u00fcrkiye<\/option><option value=\"UG\">Uganda<\/option><option value=\"UA\">Ukraine<\/option><option value=\"AE\">United Arab Emirates<\/option><option value=\"GB\">United Kingdom (UK)<\/option><option value=\"UM\">United States (US) Minor Outlying Islands<\/option><option value=\"UY\">Uruguay<\/option><option value=\"UZ\">Uzbekistan<\/option><option value=\"VU\">Vanuatu<\/option><option value=\"VA\">Vatican<\/option><option value=\"VE\">Venezuela<\/option><option value=\"VN\">Vietnam<\/option><option value=\"VG\">Virgin Islands (British)<\/option><option value=\"VI\">Virgin Islands (US)<\/option><option value=\"WF\">Wallis and Futuna<\/option><option value=\"EH\">Western Sahara<\/option><option value=\"YE\">Yemen<\/option><option value=\"ZM\">Zambia<\/option><option value=\"ZW\">Zimbabwe<\/option><option value=\"AX\">\u00c5land Islands<\/option><\/select><\/span>\n\t\t\t\t<\/div>\n\t\t<\/div>\n \n  \t<div class=\"input-group flex flex-col gap-2\">\n\t\t\t\t<label>Message *<\/label>\n    \t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"form-message\"><textarea cols=\"40\" rows=\"3\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Type your message here.\" name=\"form-message\"><\/textarea><\/span>\n\t\t<\/div>\n\t\t\n\t\t<div class=\"input-group flex flex-col gap-2 mb-sc-layout-grid-padding-column-rythm-sm\">\n\t\t\t\t<label>Images<\/label>\n    \t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"form-files\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" id=\"file\" accept=\".jpg,.jpeg,.png,.gif,.webp\" aria-invalid=\"false\" type=\"file\" name=\"form-files\" \/><\/span><span class=\"cf7-file-label\">Place your content here<\/span>\n\t\t\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"form-files-2\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.jpeg,.png,.gif,.webp\" aria-invalid=\"false\" type=\"file\" name=\"form-files-2\" \/><\/span>\n\t\t<\/div>\n<\/div>\n\n<!-- Terms link -->\n<div class=\"text-center mb-6 mt-10\">\n\t\t<span class=\"text-sm\">\n\t\t\t\tView <a href=\"https:\/\/usa.santacole.com\/en\/legal-notice-and-purchase-conditions\/\" target=\"_blank\" class=\"underline text-sm\">terms<\/a> and <a href=\"https:\/\/usa.santacole.com\/en\/privacy-policy-and-cookies\/\" target=\"_blank\" class=\"underline\">policies<\/a>\n\t\t<\/span>\n<\/div>\n \n<div class=\"flex flex-col\">\n  \t<span class=\"wpcf7-form-control-wrap\" data-name=\"form-acceptance-gdpr\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"form-acceptance-gdpr\" value=\"1\" class=\"custom-switch\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read and accept the terms and policies<\/span><\/label><\/span><\/span><\/span>\n  \t<span class=\"wpcf7-form-control-wrap\" data-name=\"form-acceptance-nl\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"form-acceptance-nl\" value=\"1\" class=\"custom-switch\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Subscribe to the newsletter<\/span><\/label><\/span><\/span><\/span>\n<\/div>\n \n<div class=\"input-group flex flex-col mt-sc-layout-grid-padding-column-rythm-sm\">\n  \t<input class=\"wpcf7-form-control wpcf7-submit has-spinner sc-button primary\" type=\"submit\" value=\"Send\" \/>  \n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-121186","page","type-page","status-publish","hentry","entry"],"acf":{"intro_text":"<p><em>Claims<\/em><\/p>\n","logo_galeria":false},"_links":{"self":[{"href":"https:\/\/usa.santacole.com\/en\/wp-json\/wp\/v2\/pages\/121186","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/usa.santacole.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/usa.santacole.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/usa.santacole.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/usa.santacole.com\/en\/wp-json\/wp\/v2\/comments?post=121186"}],"version-history":[{"count":3,"href":"https:\/\/usa.santacole.com\/en\/wp-json\/wp\/v2\/pages\/121186\/revisions"}],"predecessor-version":[{"id":146045,"href":"https:\/\/usa.santacole.com\/en\/wp-json\/wp\/v2\/pages\/121186\/revisions\/146045"}],"wp:attachment":[{"href":"https:\/\/usa.santacole.com\/en\/wp-json\/wp\/v2\/media?parent=121186"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}